We are hiring Remote Employees

Vacancies

Become part of our Front Desk Helpers family. You can make dreams come true with us.

Know better the world around, find new friends and enjoy the freedom of working from home remotely or in a friendly environment in a fully-equipped office.

Our company is constantly growing. We cover more and more new duties and tasks, leaving thousands of clients satisfied, with the solutions we offered. Our customers stay pleased and delighted by customer service they experienced with us. We are a team of over 60 people of 9 different nationalities with a Headquarters located in Old Bridge, New Jersey. Work remotely!

We believe in Tomorrow, and passion is contagious. We aim high! We build a company where each of our team members cares about each other, our products and our clients. At Front Desk Helpers you get to work in a team-oriented, positive and fast-paced environment that helps you to uncover your calling and continue growing professionally.

Are You Up for The Challenge?

Recently we opened a new office in Eastern Europe. The place was not chosen by chance – the very heart of Eurasia. Ukraine, Kiev.

Now we have opened the next positions:

Active
Closed

Office Positions

Hello, dear future employee! If you are confident, fast-learning and dedicated person, who is looking for the perfect team to join – you are in the right place!

1. Remote Dispatching Agent

We offer a new job opportunity. For a new project, we are looking for a remote dispatching agent, that is Spanish and English speaking.

Responsibilities:
1. Dispatching of small and mid-sized trucks
2. Goods delivery dispatching, work with couriers
3. Complete reports

Requirements:
– Good writing and speaking skills in English, Spanish
– Collaborative spirit
– Ethernet connection (LAN)

Schedule:
We work in New York time zone (EST)
Working hours are 6 AM – 7 PM, which will be shared with the team by agreement

Please provide your salary expectations for a job. Email us your CV to career@frontdeskhelpers.com

Thank you!

2. Remote Sales Manager at Moving Company.

Hello, guys!
We are looking for Remote Sales Manager at Moving Company.

This position requires experience in sales, preferably sales of services rather than goods.

Our requirements:
• Knowledge of English (Upper Intermediate-Advanced) and Russian (Native-Fluent)
• Experience in sales is a must. Preferably experience working on USA market or selling services
• Excellent computer skills
• Professional Phone Etiquette
• Flexible thinking, responsibility, self-confidence, stress resistance
• Ability to determine customers needs, to convince, work with rejections, good knowledge of the product (we do provide trainings)
• Sustainable wire internet connection, as well as quiet environment and a computer

Schedule:
Mon-Fri 9am-5pm EST (4pm-12am Kiev time zone). Total is 40 hours per week.

Responsibilities:
• Working on warm leads (outbound and inbound calls, chats)
• Follow ups with customers
• Prepare working scripts, based on previous experience of our sales team
• Upselling
• Ensure increase of sales level
• Working with CRM system, Gmail, Microsoft office documents
• Preparing reports

What do we offer:
• Job in a team of professionals
• Remote position with afternoon schedule
• Salary based on actual working hours, paid on a timely manner
• Trainings for our new employees
• Opportunity to learn USA market
• We are using IP phones for our work and you will be provided with such one

If you are interested, please, send your resume to career@frontdeskhelpers.com or using the form below

Looking forward to your response!

Some Closed jobs

Customer Support Representative and Chat Operator

We are a company based in Boston, USA. Looking for a candidate for remote position of Customer Support Representative and Chat Operator for Moving Company.

Our requirements:
Both written and verbal English (Intermediate-Advanced) // Russian (Native-Fluent)
Excellent computer skills
Professional Phone Etiquette
Ability to multitask and prioritize
Experience in sales is a plus
Applicants who have worked with American customers are a priority

Schedule:
Mon-Tue 9am-3pm EST, Wed-Fri 3pm-9pm EST and every second Sat 9am-6pm EST. Total working hours – 30 per week (40 every second week). Or if you prefer night shifts only, we will make up a new schedule with the same total amount of working hours.

Responsibilities:
Work in Yelp chat, answering customer’s basic questions and providing all the necessary information about company services.
After checking availability for specific date and gathering accommodation information from the customer – send the request to sales department.
Outbound call to past customers to get the feedback about their move to ensure quality control.

Salary
First 3 weeks are a probation period which is going to be paid 3$ per hour. After probation period 3.5$ per hours.

We provide trainings for our new employees.

For more questions please send your CV to career@frontdeskhelpers.com

Looking forward to hear from you!

Copywriter/Content creator job description

Responsibilities

Write clear, attractive copy with a distinct voice
Collaborate with other professionals on large- and small-scale marketing projects (e.g. email campaigns and landing pages)
Edit and proofread copy as needed
Use SEO principles to maximize copy’s reach
Source images and video content

Requirements

Proven experience as a copywriter or related role (preferably medical field)
Knowledge of online content strategy and creation
Excellent writing, editing and proofreading skills
Experience with SEO
Strong research skills
Creativity
Collaborative spirit

Scope of work

Articles for website blog (SEO optimized, creative, medical research required beforehand)
Articles for guest posts (heavily SEO-optimized
Social media posts (Facebook, Instagram, LinkedIn, Pinterest)
Ads for Google and Facebook
Scenarios for videos
Emails and newsletters
Images for SM and other projects (Canva, Photoshop, etc.)
Videos for SM and ads (Promo, Premier Pro, etc.)
The workload will be divided between the in-house Content Coordinator and this new role.

Front Desk Agent (call center, ENG+ESP)

We have a new job opportunity for those, who know Spanish, English and speak Russian!

We are an American IT company, and looking for a remote call center agent (Front Desk Assistant) speaking the 3 languages for our project, working with elder people.

Responsibilities:

Receive & organize incoming calls, depending on the question/issue of caller
You will receive calls from English and Russin phone support line
All leads should be worked out with CRM Bitrix24 (no deep experience required)
You must be able to use G-Mail, Microsoft Office, Google G-Suite tools: Google Docs, Sheets, Drive

Requirements:

Excellent writing and speaking skills in English, Spanish and Russian
Collaborative spirit
Ethernet connection

Schedule:
Mon-Fri 9 a.m. -1 p.m. EST
or
Mon-Fri 1 p.m. – 5 p.m. EST
(16:00-20:00 или 20:00-00:00 Kyiv time

Salary:
There is an hourly rate for this position.
Training is paid: during the first 3-4 weeks we pay $3.5/hour. Regular rate after the training – $4/hour.

Please email us your CV to career@frontdeskhelpers.com or via contact form

Technical Copywriter (IT background)

We are an American IT company, and looking for a remote copywriter with English close to native, and previous experience with technical, IT texts and SEO.

Responsibilities:

Collaborate with other professionals on large- and small-scale marketing projects (lp, email campaigns)
Edit and proofread copy
Use SEO principles for texts
Source images and video content

Requirements:

Proven experience as a copywriter or related (preferably medical field)
Knowledge of online content strategy and creation
Excellent writing, editing and proofreading skills
Experience with SEO
Strong research skills
Creativity
Collaborative spirit
Ethernet connection

Scope of work:

Articles for website blog (SEO optimized, creative, technical & IT research required beforehand)
Articles for guest post
Social media posts (Facebook, Instagram, LinkedIn, Pinterest
Advertising messages for Google and Facebook

Schedule:

We work on EST (New York time zone). It is preferable but not required to work on the same schedule.

Sometimes, we may have short calls/meetings in the afternoon to discuss the topics.

Cost:

Please provide your expectations.

How to apply:

Please send us your CV to career@frontdeskhelpers.com

Thank you!

Remote SEO specialist for a Marketing department

Hello freelancers, we are looking for SEO specialist for a Marketing department . Please see scope of work :

Highly responsible and attentive to details person with excellent analytical and communication skills and proven experience in SEO. Critical for this position – the person should easily speak and write in English.

SCOPE OF WORK (40 hrs/week)

SEO:

Develop content plan for the copywriter to target critical keywords;
Make sure all the blog articles we post on the website are SEO optimized;
Develop, run and manage backlink campaigns;
Review daily source report, analyze sources performance

REPORTING:

Monthly source report;
Weekly Marketing Report.

working hrs : Monday-Friday 9 am-5 pm New York Time.

Please let us know if you are interested and you salary requirements and we will schedule an interview with you .

Thank you .

Remote PPC specialist for a Marketing department

Hello freelancers, we are looking for PPC specialist for a Marketing department . Please see scope of work :

Highly responsible and attentive to details person with excellent analytical and communication skills and proven experience in PPC and Google Ads. Critical for this position – the person should easily speak and write in English.

SCOPE OF WORK (40 hrs/week)

Paid Search:

Create Google Ads plan according to marketing plan;
Make keyword research/updates to ensure we are targeting relevant and effective ones;
Set up Google Ads;
Create headlines and descriptions for Google Ads;
Manage Google Ads campaigns – results, budget, etc. Make changes if necessary, to ensure budget compliance and results;
Manage Google My Business Page – reply to comments, messages, recommendations, reviews, update working hours, etc.
Review and analyze competitors’ activities;

REPORTING:

Monthly source report;
Weekly Marketing Report;
Create UTM codes for Google and Social Media ads to ensure proper reporting and efficiency tracking by campaign;

working hrs : Monday-Friday 9 am-5 pm New York Time.

Please let us know if you are interested and you salary requirements and we will schedule an interview with you .

Thank you .

Front Desk Agent (call center, ENG, part time)

We have a new job opportunity for those, who speaks English and Russian! We are an American IT company, and looking for a remote call center agent (Front Desk Assistant) speaking the both languages for our project, working with elder people.

Responsibilities:
– Receive & organize incoming calls, depending on the question/issue of caller
– You will receive calls from English and Russian phone support line
– All leads should be worked out with CRM Bitrix24 (no deep experience required)
– You must be able to use G-Mail, Microsoft Office, Google G-Suite tools: Google Docs, Sheets, Drive

Requirements:
– Excellent writing and speaking skills in English and Russian
– Collaborative spirit
– Ethernet connection (for IP phone)

Schedule:
– Mon-Fri 9 a.m. -1 p.m. EST
or
– Mon-Fri 1 p.m. – 5 p.m. EST

Salary:
– There is an hourly rate for this position.
– Training is paid.

Intake Agent (sales manger) english spanish

Our company serves nursing homes in the USA and we are looking for a remote employee to join our team. You will work with potential patients (hot and warm leads) and help to learn information about the company’s services. Sales will be within your purview, but not the core responsibility.

Requirements:
– English and Spanish at intermediate level or higher, Russian (optionally)
– Ability to work EST time (New York time zone)
– LAN connection (cable)

Schedule:
It’s a full time position.
Monday – Friday 9 AM – 5 PM EST

Duties:
– Work with clients: calls, email
– Interaction with employees via email, phone, instant messengers
– Discussion of the company’s services with the client, overcoming objections
– Providing a full list of services by telephone and discussing them with the client

Please provide your salary expectations for a job. Email us your CV to career@frontdeskhelpers.com

Apply for available position