Front Desk Helpers – Сareers | We are hiring | Call center respresentative

Become part of our Front Desk family TODAY!

You can make dreams come true with us – know better the world around, find new friends and enjoy the freedom of working from home remotely or in a friendly environment in a fully-equipped office.

Our company is constantly growing. We cover more and more new duties and tasks, leaving thousands of clients satisfied, with the solutions we offered. Our customers stay pleased and delighted by customer service they experienced with us. We are a team of over 60 people of 9 different nationalities with a Headquarters located in Old Bridge, New Jersey. Work remotely!

We believe in Tomorrow, and passion is contagious. We aim high! We build a company where each of our team members cares about each other, our products and our clients. At Front Desk Helpers you get to work in a team-oriented, positive and fast-paced environment that helps you to uncover your calling and continue growing professionally.

Are You Up for The Challenge?

Recently we opened a new office in Eastern Europe. The place was not chosen by chance – the very heart of Eurasia. Ukraine, Kiev. Now we have opened the next positions:

Office positions

Dispatcher (Kiev office only)

Schedule: Night shifts
Responsibilities:
  • Receiving phone calls from customers
  • Placing orders & control repairmen to come to work on time
  • Receiving payment & filling out invoices
Requirements:
  • Intermediate-Advanced level of English language
  • Willing to work & succeed
  • Good computer, interpersonal & communication skills

Work remotely

In-take specialist for Homecare agency (remote position)

Schedule: Different options to choose
Responsibilities:
  • Receive inbound calls from potential clients, determining their needs
  • Supporting potential clients from their first call till the start of providing the services
  • Outbound calls to medical offices
  • Handling data entry
  • Engaging with insurance companies over claims
Requirements:
    • Bilingual in Spanish, English, and Russian
    • High energy and competitive spirit
    • Good work ethic and goal orientated mindset
    • Ability to learn programs quickly and product knowledge, work on a PC and navigate a Windows environment
    • Effective written and verbal communication skills

Field staff remote coordinator

Schedule:
  • Full-time position
  • Working hours are Monday – Friday 9:00 am – 5:00 pm, 40 hours per week
  • Work time corresponds to the time zone of New York (EST)
Requirements:
  • Conversational Russian, English, and Spanish is a MUST!
  • Fast computer and high-speed cable internet connection
  • The desire to work with people, grow and improve your management skills
  • Coordinating day-to-day company employees’ activities, assisting them with the scheduling visits to patients. No sales!
Responsibilities:
  • Receive and make calls – interaction with employees
  • Client/employee scheduling and coordination
  • Assisting with problem-solving processes of replacing a client/employee

Front Desk remote coordinator

Schedule: 
  • Part-time position
  • A flexible split shift schedule
  • Working hours are Monday-Friday 9:00 am – 5:00 pm, 20-25 hours per week
  • Work time corresponds to the time zone of New York (EST)
Requirements:
  • Conversational Russian, English, and Spanish is a MUST!
  • Fast computer and high-speed cable internet connection
  • The desire to work with people, grow and improve your management skills
Responsibilities:
  • Manage customer calls.
  • Transfer calls to the appropriate department.
  • Interaction with clients and staff in a professional, friendly manner at all times
  • No sales

Remote Intake Coordinator

Schedule: 
  • Full-time position
  • Working hours are Monday – Friday, 9:00 am – 5:00 pm, 40 hours per week
  • Work time corresponds to the time zone of New York (EST)
Requirements: 
  • Conversational Russian, English, and Spanish is a MUST!
  • Fast computer and high-speed cable internet connection
  • The desire to work with people, grow and improve your management skills
Responsibilities:
  • Providing existing clients with an information regarding a full list of services over the phone
  • Client consultation on company services specifics, current availability and objection handling
  • Interacting with potential patients and providing them with all the needed information regarding the company services that are available at the moment
  • Receive and make calls – interaction with employees
  • Partly sales‐related job but is not primarily sales-focused
 
We work remotely! Here is a part of our remote team:
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Front Desk Helpers remote team specialists