Become part of our Front Desk Helpers family. You can make dreams come true with us.
Know better the world around, find new friends and enjoy the freedom of working from home remotely or in a friendly environment in a fully-equipped office.
Our company is constantly growing. We cover more and more new duties and tasks, leaving thousands of clients satisfied, with the solutions we offered. Our customers stay pleased and delighted by customer service they experienced with us. We are a team of over 60 people of 9 different nationalities with a Headquarters located in Old Bridge, New Jersey. Work remotely!
We believe in Tomorrow, and passion is contagious. We aim high! We build a company where each of our team members cares about each other, our products and our clients. At Front Desk Helpers you get to work in a team-oriented, positive and fast-paced environment that helps you to uncover your calling and continue growing professionally.
Are You Up for The Challenge?
Recently we opened a new office in Eastern Europe. The place was not chosen by chance – the very heart of Eurasia. Ukraine, Kiev.
Now we have opened the next positions:
Office positions
Dispatcher (Kiev office only)
Schedule: Night shifts
Responsibilities:
Receiving phone calls from customers
Placing orders & control repairmen to come to work on time
Receiving payment & filling out invoices
Requirements:
Intermediate-Advanced level of English language
Willing to work & succeed
Good computer, interpersonal & communication skills
Work remotely
In-take specialist for Homecare agency (remote position)
Schedule: Different options to choose
Responsibilities:
Receive inbound calls from potential clients, determining their needs
Supporting potential clients from their first call till the start of providing the services
Outbound calls to medical offices
Handling data entry
Engaging with insurance companies over claims
Requirements:
Bilingual in Spanish, English, and Russian
High energy and competitive spirit
Good work ethic and goal orientated mindset
Ability to learn programs quickly and product knowledge, work on a PC and navigate a Windows environment
Effective written and verbal communication skills
Field staff remote coordinator
Schedule:
Full-time position
Working hours are Monday – Friday 9:00 am – 5:00 pm, 40 hours per week
Work time corresponds to the time zone of New York (EST)
Requirements:
Conversational Russian, English, and Spanish is a MUST!
Fast computer and high-speed cable internet connection
The desire to work with people, grow and improve your management skills
Coordinating day-to-day company employees’ activities, assisting them with the scheduling visits to patients. No sales!
Responsibilities:
Receive and make calls – interaction with employees
Client/employee scheduling and coordination
Assisting with problem-solving processes of replacing a client/employee
Front Desk remote coordinator
Schedule:
Part-time position
A flexible split shift schedule
Working hours are Monday-Friday 9:00 am – 5:00 pm, 20-25 hours per week
Work time corresponds to the time zone of New York (EST)
Requirements:
Conversational Russian, English, and Spanish is a MUST!
Fast computer and high-speed cable internet connection
The desire to work with people, grow and improve your management skills
Responsibilities:
Manage customer calls.
Transfer calls to the appropriate department.
Interaction with clients and staff in a professional, friendly manner at all times
No sales
Remote Intake Coordinator
Schedule:
Full-time position
Working hours are Monday – Friday, 9:00 am – 5:00 pm, 40 hours per week
Work time corresponds to the time zone of New York (EST)
Requirements:
Conversational Russian, English, and Spanish is a MUST!
Fast computer and high-speed cable internet connection.
The desire to work with people, grow and improve your management skills.
Responsibilities:
Providing existing clients with information regarding a full list of services over the phone
Client consultation on company services specifics, current availability and objection handling
Interacting with potential patients and providing them with all the needed information regarding the company services that are available at the moment
Receive and make calls – interaction with employees
Partly sales‐related job but is not primarily sales-focused
Telemarketing of a medical billing system / Medical Billing Call Center Representative
Schedule:
Full-time position, remotely.
Monday – Friday, 40 hours per week.
Work time corresponds to the time zone of New York (EST), 9AM-5PM.
Requirements:
Conversational Russian, English is a MUST!
Fast computer and high-speed cable internet connection
Strong desire to work in the marketing and sales area, grow and improve your skills to succeed in your marketing career.
Responsibilities:
Receive and make calls – interaction with clients.
Making calls with prospective clients and scheduling appointments for them.
Medical billing product advertising and promotion, running marketing campaigns.
Sales‐related job
We work remotely!Here is a part of our remote team:
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