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We are hiring Remote Employees

Vacancies

Become part of our Front Desk Helpers family. You can make dreams come true with us.

Know better the world around, find new friends and enjoy the freedom of working from home remotely or in a friendly environment in a fully-equipped office.

Our company is constantly growing. We cover more and more new duties and tasks, leaving thousands of clients satisfied, with the solutions we offered. Our customers stay pleased and delighted by customer service they experienced with us. We are a team of over 60 people of 9 different nationalities with a Headquarters located in Old Bridge, New Jersey. Work remotely!

We believe in Tomorrow, and passion is contagious. We aim high! We build a company where each of our team members cares about each other, our products and our clients. At Front Desk Helpers you get to work in a team-oriented, positive and fast-paced environment that helps you to uncover your calling and continue growing professionally.

Are You Up for The Challenge?

Recently we opened a new office in Eastern Europe. The place was not chosen by chance – the very heart of Eurasia. Ukraine, Kiev.

Now we have opened the next positions:

Office Positions

Copywriter/Content creator job description

Responsibilities

  • Write clear, attractive copy with a distinct voice
  • Collaborate with other professionals on large- and small-scale marketing projects (e.g. email campaigns and landing pages)
  • Edit and proofread copy as needed
  • Use SEO principles to maximize copy’s reach
  • Source images and video content

Requirements

  • Proven experience as a copywriter or related role (preferably medical field)
  • Knowledge of online content strategy and creation
  • Excellent writing, editing and proofreading skills
  • Experience with SEO
  • Strong research skills
  • Creativity
  • Collaborative spirit

Scope of work

  • Articles for website blog (SEO optimized, creative, medical research required beforehand)
  • Articles for guest posts (heavily SEO-optimized
  • Social media posts (Facebook, Instagram, LinkedIn, Pinterest)
  • Ads for Google and Facebook
  • Scenarios for videos
  • Emails and newsletters
  • Images for SM and other projects (Canva, Photoshop, etc.)
  • Videos for SM and ads (Promo, Premier Pro, etc.)
  • The workload will be divided between the in-house Content Coordinator and this new role.

Front Desk Agent (call center, ENG+ESP)

We have a new job opportunity for those, who know Spanish, English and speak Russian!

We are an American IT company, and looking for a remote call center agent (Front Desk Assistant) speaking the 3 languages for our project, working with elder people. 

Responsibilities:

  • Receive & organize incoming calls, depending on the question/issue of caller
  • You will receive calls from English and Russin phone support line
  • All leads should be worked out with CRM Bitrix24 (no deep experience required)
  • You must be able to use G-Mail, Microsoft Office, Google G-Suite tools: Google Docs, Sheets, Drive

Requirements:

  • Excellent writing and speaking skills in English, Spanish and Russian
  • Collaborative spirit
  • Ethernet connection

Schedule:
Mon-Fri 9 a.m. -1 p.m. EST
or
Mon-Fri 1 p.m. – 5 p.m. EST 
(16:00-20:00 или 20:00-00:00 Kyiv time

Salary:
There is an hourly rate for this position. 
Training is paid: during the first 3-4 weeks we pay $3.5/hour. Regular rate after the training – $4/hour.

Please email us your CV to career@frontdeskhelpers.com or via contact form 

Technical Copywriter (IT background)

We are an American IT company, and looking for a remote copywriter with English close to native,  and previous experience with technical, IT texts and SEO. 

Responsibilities:

  • Collaborate with other professionals on large- and small-scale marketing projects (lp, email campaigns)
  • Edit and proofread copy
  • Use SEO principles for texts
  • Source images and video content

Requirements:

  • Proven experience as a copywriter or related (preferably medical field)
  • Knowledge of online content strategy and creation
  • Excellent writing, editing and proofreading skills
  • Experience with SEO
  • Strong research skills
  • Creativity
  • Collaborative spirit
  • Ethernet connection

Scope of work:

  • Articles for website blog (SEO optimized, creative, technical & IT research required beforehand)
  • Articles for guest post
  • Social media posts (Facebook, Instagram, LinkedIn, Pinterest
  • Advertising messages for Google and Facebook

Schedule: 

We work on EST (New York time zone). It is preferable but not required to work on the same schedule.

Sometimes, we may have short calls/meetings in the afternoon to discuss the topics.

Cost:

Please provide your expectations. 

How to apply:

Please send us your CV to career@frontdeskhelpers.com

Thank you!

Remote IT Specialist Web + CRM (ENG, full time project)

Hello freelancers, we are looking for remote IT specialist for website administration, CRM setup and common tech tasks.

You will work home connected with IP phone to our network (ethernet).

Details

  • Organized and attentive to details person with excellent programming skills and ability to solve technical problems.
  • Advanced knowledge of WordPress, WiX and other CMS’s, as well as proven experience in developing websites.
  • Critical for this position – the person should speak, write and understand English at the advanced level, be organized in managing his/her time and meeting deadlines.

Scope of Work

Websites Administration:

Figure out Rent Café Site Manager to be able to make website updates, forms set up and adjustments, communication flow build-up, etc.

1. Change websites templates and structures, change design and update content of all the company websites (all the instructions on changes will be provided by the marketing manager)

2. Set up marketing and property reports in Rent Café Site Manager;

3. Set up emailing and texting to tenants feature through the Site Manager;

4. Website optimization – speed, SEO, etc.

5. Run technical audit of the website and fix issues if any;

6. Make sure all the contact forms are connected to Bitrix and work properly;

7. Add new content / create new webpages when necessary;

CRM:

Figure out Rent Café CRM to be able to take a lead in launching and testing the system:

  • Complete all the necessary set ups that are still missing;
  • Run regular tests to ensure all the functions are up and running;
  • Set up all the necessary reports;
  • Train Call center team and Property Management/Leasing teams on how to utilize the system;

Other technical tasks:

  • Emails set up and administration
  • Organizing company’s shared folders
  • Other tasks if required

Schedule:  

We work EST (New York time zone), evening hours in Kyiv

24 hrs/week at first, with Monday-Wednesday 9 AM-5:30 PM EST as working days, and then extend the hours till 40h/week

Please provide your salary expectations for full time work on this project. Thank you!


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