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A BUSINESS PROCESS OPTIMIZATION TO INCREASE BUSINESS PROFITABILITY

 

Get Remote Employees And Business Process Outsourcing To Grow Your Business

Front Desk Helpers offers a wide line of remote employees services, call center agents, and IT specialists for different industries using our telecommunication cloud-based solutions for employees management and workflow organization.

We provide a company solution for any business based on dedicated remote employees and remote teams, as well as extensive technical support for your IT infrastructure.

What are the benefits for you?

Competitive pricing for remote employees for your business.
Comprehensive IT technical support from our IT specialists of your IT infrastructure.
Business solutions for optimizing the enterprise management system.
The use of innovative technologies to improve the efficiency of workflows.
Most remote employee positions cost only $ 10 per hour per employee.
We cover full-time and part-time shifts for any time zone and working time in the USA – 24/7/365 days!



HIGH BUSINESS EXPERTISE

We offer positions in more than 170+ specialities remotely. We have six years of successful experience in providing turnkey outsourcing, BPO, business consulting, dispatching services for e-commerce, customer support, moving, delivery, courier services, locksmith, and others.

See The Full List

HIRE REMOTE EMPLOYEES
Positions in 170+ specialities starting at

$400/week
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WIX Website Development

Our team of web developers and marketers will create a quality turnkey website for you on the WIX platform as soon as possible if you urgently need a new website and are limited in time and budget. Furthermore, we offer flexible and customized website solutions for your business conditions.

Your Employees Can Work Successfully Remotely

HOW CAN WE HELP YOU?

We will promptly provide you with remote employees and configure the necessary software for their work. In addition, we will perform cyber protection of remote connections and optimize your telecommunication structure. If necessary, we will offer additional remote specialists working for our team or organize a remote team of new specialists to perform the necessary tasks.
Each of our remote employees is provided with a cloud on PBX platform, connected with VoIP desktop phone stations, that offers unlimited features, like good voice quality and accurate call reporting for business needs, and extended telecommunication features list from IVR customizations to AI implementation.
We offer you various options for cooperation and services that have a comprehensive and flexible solution optimized for your conditions. Our company has developed its own remote employee resources management model to provide an excellent final result.

Employee Onboarding


1 step
Determine the need
Determine the need for a remote employee

2 step
Schedule
We discuss the work schedule of a remote employee

3 step
Quota
We agree on a quota for the number of hours and the number of employees

4 step
Recruiting
We carry out the initial search and selection of the necessary remote job candidates

5 step
Interview
Remote job candidates are interviewed with their employer

6 step
Hiring an employee
The remote employee is transferred to the employer’s disposal

New opportunities for your business

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GET REMOTE SUPPORT

IMPROVE BUSINESS EFFICIENCY WITH REMOTE EMPLOYEES

Professionals who work as remote employees can improve the efficiency of your company. You don’t need to search and select professionals for hiring independently. Professional remote employees are an opportunity to tidy up your business processes and optimize staff costs.

How to reduce staff and office costs quickly?
We provide turnkey business solutions for any business based on remote employees and dedicated remote teams. This is the right way to improve the efficiency of your company and get the business processes optimized.

Get A Consultation

Our Advantages

8 years of experience in outsourcing

Extensive experience in various industries

Turnkey personnel outsourcing services

Own telecommunication system for work

120+ employees

2 offices

We include phone expenses into the price because of our telecom platform. We help to set up all the phone configurations. Upon request, we develop and implement to your business any complex telecommunication solution.

Our Virtual Employees do not share working time with other projects, work devotedly for your company, and perform the same duties as office workers.

Outsourcing benefits – no vacations, taxes, insurance, retirement benefits, office expenses.
We are a professional telecommunication company capable of implementing any complex telecom or digital solution to your business.

Each operator’s equipment and working station runs on a proprietary cloud-based platform and constituent elements from our professional partners – the world’s network and digital security leaders.

For 24/7 service, we use a specific schedule model that includes a team of operators covering the shift for at least 8 hours per day. In addition, we always assign one extra person for urgent cases and support with no effect on the total hours and price. And from our side, there will be a project coordinator responsible for communication about general inquiries during the working process.

Compare the hourly rate with office staff

We give you the unique opportunity to be better than your competitors and earn more with our innovative services for business.

“The opportunity is there where you find it.”

"Your business’s weak points indicate where to look for business potential.”

“By optimizing your costs, you increase your potential for strong growth.”

“The manager must be ready to solve the problem of the successful growth of the company with full responsibility”

“Outsourcing is a unique opportunity to find a professional without searching”

“Can't decide between just answering service or dedicated remote operator? Think about who do sales better!”

“Boost your revenue immediately by reducing the expenses”

“Do you feel the difference among hiring a remote employee in a few clicks, and the whole recruitment process? You found the right place to do it!”

YOUR NEW ABILITIES

Begin saving on salaries right now! Most of our positions start from $10/hour per operator. The lowest possible rate is 65% cheaper than middle average in the USA and Canada. Boost your revenue and optimize company’s expenses, by delegating your working tasks to remote professionals in the outsourcing industry, and focus on your own business. Our company offers the most advantageous cost of services on the market thanks to a proprietary approach to the organization of the technical part of our employees' work, using our own telecommunications platform and equipment, and a unique management and HR system for employees from Northern and Central Europe! Open new horizons thanks to the outsourcing possibilities with us!

GET CONSULTATION

Forget about office rent and it’s related daily expenses, purchasing hardware systems and costly office equipment, and, what is more important, the related obligations of paying benefits, social insurance and taxes. Did you think how your business will change if you outsource your job processes on significantly lower salaries, when you get a remote team with its tools and skills? Save the budget and make your profit grow, by investing in your strategically important directions to reach your goal. Business process optimization is exactly what will help you to do it.

GET CONSULTATION

Our proprietary approach in team management allows you to forget about recruitment and HR situation in your company. During the first training set, you can select the most appropriate employees for your project, test their abilities and discuss the workflows and your requirements for it. You save your time on learning of hundreds of CVs and interviewing, and you no more need an HR full-time department - we can always become a trusted source of a skilled workforce for you. Besides there are no more dismissal consequences. Quality assurance and monitoring on how our workers do is obligation from our side. Moreover, we will provide you a detailed report as you might request. Our wide range protocol being followed by each of our agents with no exceptions!

GET CONSULTATION

Currently our largest areas are: remote IT developers and engineers services, IT support, call center services, dispatching, translation, business process outsourcing (BPO), remote bookkeepers and personal assistants. We are closely connected to digital marketing including context and targeting research, advertisement, and even social network management and promotion. We have a huge experience in providing dispatching services for truck, courier and local delivery companies including who work for Amazon, and also remote coordination of different processes in home health care industry. So there are no limits of spheres we can be recommended in. The main difference between our company services and other company - we are a company with a human face, since you get an individual, dedicated employee who will work only for your company and perform only your tasks!

GET CONSULTATION

In a competitive environment, the winner is the one who has the best customer feedback. We have perfectly honed our support skills, handling more than 24,000 minutes of phone calls per day! If the client can anytime receive advice from you - this is an obvious advantage for your business. All our agents calls are being recorded and this is a subject to review. We constantly use numerous methods to ensure they are handled in a professional manner. QA Supervisors also listen to live calls and give an instant feedback to our agents. We randomly contact customers to rate our services. All calls are saved in our cloud based platform and protected by HIPAA compliance.

GET CONSULTATION

Once you become our partner you can delegate your work tasks to us. We take on yourself to set up everything and provide with all necessary equipment our remote employees, providing 24/7 technical support to you and yours. No office - no rent and no need to supply any sort of equipment. No need to buy any software and hardware systems. Moreover - no bills by the end of the month. Besides, we are an official partner of Google cloud, so each of our employees is using G-Suite package for technical online solutions with a wide variety of accessible tools for the everyday routine.

GET CONSULTATION

Begin saving on salaries right now! Most of our positions start from $10/hour per operator. The lowest possible rate is 65% cheaper than middle average in the USA and Canada. Boost your revenue and optimize company’s expenses, by delegating your working tasks to remote professionals in the outsourcing industry, and focus on your own business. Our company offers the most advantageous cost of services on the market thanks to a proprietary approach to the organization of the technical part of our employees' work, using our own telecommunications platform and equipment, and a unique management and HR system for employees from Northern and Central Europe! Open new horizons thanks to the outsourcing possibilities with us!

GET CONSULTATION

Forget about office rent and it’s related daily expenses, purchasing hardware systems and costly office equipment, and, what is more important, the related obligations of paying benefits, social insurance and taxes. Did you think how your business will change if you outsource your job processes on significantly lower salaries, when you get a remote team with its tools and skills? Save the budget and make your profit grow, by investing in your strategically important directions to reach your goal. Business process optimization is exactly what will help you to do it.

GET CONSULTATION

Our proprietary approach in team management allows you to forget about recruitment and HR situation in your company. During the first training set, you can select the most appropriate employees for your project, test their abilities and discuss the workflows and your requirements for it. You save your time on learning of hundreds of CVs and interviewing, and you no more need an HR full-time department - we can always become a trusted source of a skilled workforce for you. Besides there are no more dismissal consequences. Quality assurance and monitoring on how our workers do is obligation from our side. Moreover, we will provide you a detailed report as you might request. Our wide range protocol being followed by each of our agents with no exceptions!

GET CONSULTATION

Currently our largest areas are: remote IT developers and engineers services, IT support, call center services, dispatching, translation, business process outsourcing (BPO), remote bookkeepers and personal assistants. We are closely connected to digital marketing including context and targeting research, advertisement, and even social network management and promotion. We have a huge experience in providing dispatching services for truck, courier and local delivery companies including who work for Amazon, and also remote coordination of different processes in home health care industry. So there are no limits of spheres we can be recommended in. The main difference between our company services and other company - we are a company with a human face, since you get an individual, dedicated employee who will work only for your company and perform only your tasks!

GET CONSULTATION

In a competitive environment, the winner is the one who has the best customer feedback. We have perfectly honed our support skills, handling more than 24,000 minutes of phone calls per day! If the client can anytime receive advice from you - this is an obvious advantage for your business. All our agents calls are being recorded and this is a subject to review. We constantly use numerous methods to ensure they are handled in a professional manner. QA Supervisors also listen to live calls and give an instant feedback to our agents. We randomly contact customers to rate our services. All calls are saved in our cloud based platform and protected by HIPAA compliance.

GET CONSULTATION

Once you become our partner you can delegate your work tasks to us. We take on yourself to set up everything and provide with all necessary equipment our remote employees, providing 24/7 technical support to you and yours. No office - no rent and no need to supply any sort of equipment. No need to buy any software and hardware systems. Moreover - no bills by the end of the month. Besides, we are an official partner of Google cloud, so each of our employees is using G-Suite package for technical online solutions with a wide variety of accessible tools for the everyday routine.

GET CONSULTATION

Save up to 65% on salaries today

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Base wage is calculated with minimal wage+FICA taxes + Unemployment Insurance

Get an individual offer!

GET A FREE CONSULTATION

VIRTUAL WORKPLACES from $15/month

 

You were forced to send all your workers home, and don’t know what to do with the business?

 

Quick start. We connect a complete virtual workstation with your phone line in  180 minutes with no business interruption. Your order with phone station will be configured and shipped within 24 hours. Receive equipment and start working immediately. 

Experienced in enterprise management and business processes optimization.

 

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Your call center workplace in 3 easy steps:
Place an order on our website
Receive the equipment
Connect to a local network (Internet)

Creating a workplace for your office employees never been so easy and accessible!

$15/month each member

Call center workplace costs just $15/month per member and include equipment, multilingual technical support and all necessary customizations and consultations.

It is the easiest way to get professional telecommunication equipment for your company’s needs!

OUTSOURCED IT SPECIALIST


starting at $400/weeksee more

LEARN ABOUT OUR OUTSOURCING SERVICES

Today, small and medium businesses can afford to have their own call center due to the benefits it brings.

Modern call center services are an affordable option for many companies, in the form of a remote call center, or a hosting call center solution for receiving inbound calls and make outbound, or both.

Virtual call center services are in high demand today for a number of small regional companies too. Having your own call center for many companies is not a whim, but a requirement of time to receive the necessary orders, attract customers and communicate with them.

Thanks to advanced call center technologies, we can use temporary staff for special events to save the company’s budget. Just let the professionals set up and take care of the maintenance of your physical call center workstations or your remote needs to streamline the job process.

Working remotely and autonomously makes it possible to free up useful time and concentrate on business development!

DISCUSSION 1 step DISCUSSION

Contact us to get the available call center options, together we review all requirements and needs

GET THE ESTIMATE 2 step GET THE ESTIMATE

Based on the number of operators involved, working shifts and other specifications, we determine the total and send you a quote

TRAINING 3 step TRAINING

Accept the quote to start a 7-days training set with your future remote team

PROJECT START 4 step PROJECT START

Complete the payment by the quote for requested services, and start working with your dedicated team, getting a 24/7 multilingual support from our company

Learn more Learn more

A quality website with good design and integrated sales automation technologies is an essential marketing tool. Our web developers have extensive experience in creating websites for various industries and companies. Also, we use up-to-date web technologies that allow us to automate all stages of your activity on the Internet.

Front Desk Helpers can offer outsourced web programmers or web teams to work with your website. IT staff outsourcing is the best solution for developing your website, as it allows you to use the best web specialists at a lower cost to solve your problems.

24/7 technical support to keep your IT infrastructure running smoothly.
Our network and web IT specialists provide 24/7 technical support for a variety of business organizations. Your IT infrastructure must be running 24/7 so that your organization can profit 24/7.

The operation of the IT infrastructure is critical for the modern company, especially for those active online companies.

Our professional technical support specialists offer various relevant technical solutions for business: cloud servers, IP telephony, integration of computer networks with a cloud server, transfer of computing processes and key software to the cloud to accelerate computing and data exchange, and much more. Take advantage of our experience and competence in new technologies to solve your production and business challenges.

Software development for business and integration.

Software development outsourcing provides our clients with a wide range of technologies and knowledge to use all available opportunities for your company. Software development for our clients is carried out by a team of highly qualified developers focused on the client's needs and the necessary functionality.

We offer a wide range of modern technologies depending on your requirements and existing infrastructure. Our team employs qualified specialists who use various technologies, create effective algorithms, and complete assigned tasks on time. Front Desk Helpers provides on-demand remote application developers or a team of dedicated developers.

Outsourcing mobile app development for iOs and Android.

We provide services for the development of mobile applications for iOs and Android, cross-platform applications. Outsourcing of mobile application development provides our clients with ample opportunities to choose applied technologies and solve business problems. Moreover, the vast experience of our professional mobile application developers allows us to create mobile applications for businesses to ensure high efficiency and increase the company's profit.

The creation of cross-platform mobile applications can reduce application development costs and provide a low entry threshold for commercial applications. Application development for mobile devices is carried out by a team of highly qualified developers focused on the application’s quality and high performance.

Telecommunication business solutions for small and medium-sized companies.

A modern company cannot develop without introducing digital telecommunication technologies, which can increase personnel productivity by more than two times. Therefore, we help our clients with advanced telecommunication solutions for any company to digitize your communication channels in various technological combinations. Furthermore, we offer you the best cooperation option and telecommunication infrastructure improvement services for your company, which will become a comprehensive and flexible solution optimized for your conditions.

Our company also provides integrated solutions for combining telecommunication channels with IT infrastructure and the ability to control all communication channels through computer networks fully. Front Desk Helpers delivers an end-to-end business solution across multiple options and platforms to provide an excellent result for Dispatching Service, Delivery Service, Call Center, Help Desk Support, Telemarketing, Virtual Assistant, and Receptionist.

Customized marketing strategies to grow your business and increase your sales.

Marketing strategy lets you convey your brand and products’ values to your customers, making your new products understandable and desirable. To deliver your offer to consumers, we use the latest marketing technologies that allow you to communicate with millions of buyers worldwide. As a result, our marketing services will enable you to achieve excellent results in expanding your audience, attracting leads, increasing sales, and reducing marketing costs.

We help develop a multi-channel lead generation strategy to provide your business with unprecedented marketing opportunities to grow revenue and reach your targeted customer audience. We create integrated campaigns that allow you to communicate your products and services across multiple online channels.

Harness the power of digital communications and technology to promote your products to explode orders and sales. With digital tools for generating sales and analytics of interactions and transactions, your sales funnel is much more efficient, and your sales team is 200% more productive.

Bookkeeping and Accounting are important departments of any company. Bookkeepers perform a number of important tasks for a business. They pay bills, salaries, report to the tax authorities, control delivery dates, payroll lists and time shifts, schedules, and more.

To reduce the costs of having a full-time bookkeeper or save on costs of a full-time accountant, you can hire remote bookkeepers. They will perform daily accounting work and do just as successfully what your office full-time bookkeeper does for a higher wage. No taxes, benefits, vacational and sick days required anymore!

Dispatcher services for cargo delivery, truck fleet management, cargo tracking, and logistics are key.
Grow your business with a dispatcher and dispatcher company that increases your income, solves operational problems and leads to better business and lower costs.

The outsourcing dispatching company provides you with a team of dispatchers from different cities
and countries with an understanding of local peculiarities in lawmaking, cargo transportation, and logistics.

Such staff will help solve problems with any difficulties and lead you to success. Our goal is to improve the quality and efficiency of transport services, who also provide shipping services and courier services.

If your company conducts a business that needs remote employees or any remote support, we will be happy to offer you our remote specialists in various professions: assistants, dispatchers, call center employees, developers, sales managers, etc.

We will help you solve any problems and tasks by offering services of remote staff. Our employees can cover all 24/7 shifts at no additional cost to you. You pay only an hourly rate, and we solve all problems. Our remote employees are your staff, which are selected and trained in accordance with the standards of your company and will follow all your protocols.

The introduction of IT in all areas of the modern company creates a great need for qualified IT
specialists who can serve modern computer systems and ensure the stability of operating and production processes.
The need for IT specialists is growing incredibly fast in all sectors of the economy. We can offer various
IT services and support for your business. IT outsourcing is the IT specialists you need, resources or
support for your growing business. Different companies can now get IT services cheaper than using their team,
depending on the needs of the company, ranging from software development, engineers and maintenance. Our
company can offer IT staff to solve your problems, because it is cheaper for you and much easier than creating your own IT team.

We would like to share our latest research "5 reasons to hire remote employees" with an example of how to save up to 65% of your company's expenses. Register here to download our white paper with answers: