FRONT DESK HELPERS

Hire Remote Employees

Customer Support

Outsource any and all customer support tasks to our capable representatives.

Sales & Marketing

Save time and money by choosing our remote team for your marketing strategies.

Back Office Services

Avoid the hassle of office work and boost your productivity by allowing our experienced staff to take care of it all.

We are a Remote, Multilingual Service Desk Team

Our virtual call center consists of a skilled team of representatives providing cloud-based customer support services. Front Desk Helpers’s main goal is providing quality outsourced resources for all business needs.

We are an international company with an staff spanning nearly every region and time zone. Front Desk Helpers is a New York tristate-area based company focused on easy, dependable connectivity. Because of this, we can offer multilingual phone tech support, as well as always having someone ready to serve the needs of you and your clients.


Why Choose Us?

Our highly trained staff offers a multi-faceted 24/7 service, capable of optimizing your productivity year-round. Hiring us instead of in-house employees saves you time spent dealing with HR issues. This frees you to concentrate on other business functions and stay competitive in your industry. We approach any and all tasks entrusted to us with utmost professionalism.

With us, your business can cut its expenses, refocus its investments, and still maintain quality. The competitive edge gained by all the time our remote customer services saves for you helps expand your business.

Insights

13

Jul

Business Processes Outsourcing Trends 2016


Common trends are a logical continuation of the trends formed in previous years. However, some of them are replaced with modern technology solutions that were not considered as ‘trending’ in the past. For reading comfort purposes, we will consider call-center

09

Mar

Call script and its part in your business(part 2)


  What are the essential elements of a call script?   Greeting, introduction Establishing a personal contact Finding client needs Make your conversation in a way, that helps you keep initiative in your hands – build a systemized list of

02

Mar

Call script and its part in your business


  In modern marketing, one of the ways of selling your product or service is telemarketing or phone negotiations, and it works well in many business spheres. However, phone sell, especially if you are working with ‘cold’ clients is one