The difference between AI and Human personal assistants

The difference between AI and Human personal assistants ChatGPT has only recently revealed its revolutionary emergence. But after that, some startups promote products based on the work of artificial intelligence and language models mostly every day. As a result, developers are expanding the fields of AI’s possible applications, impressing us again and again. The most optimistic ones predict a full AI expansion in human tasks within the next few years. Recently there have been proposals for AI personal assistants from some of the world’s tech companies. The projects perform a virtual assistance application that can handle simple everyday tasks. Moreover, […]

The world’s richest companies that outsource 

The world’s richest companies that outsource  Outsourcing insights Do you think outsourcing is an efficient management solution only for small and medium businesses? You may be surprised, but unicorns are also doing it! The world’s leaders still delegate their operations! So may it be a secret of their growth? Let’s explore their experience in outsourcing to find the key to success! It’s well known that Apple, Amazon, Intel, Microsoft, IBM, Dell, Skype, Procter & Gamble, PepsiCo, Coca-Cola, Ford, General Motors, Volvo, Nike, Adidas, Unilever, Nestle, Hershey’s, British Airways, American Airlines, Hilton Hotels, Airbnb, American Express, Alibaba, CitiBank, like other wealthiest […]

TOP 15 outsourcing professions in 2023

TOP 15 most demanded outsourcing professions in 2023 About outsourcing industry: figures and trends Annual data reports indicate that the share of outsourcing services in the business sector grows exponentially every year. In the last 2022 global outsourcing industry, it reached $10 billion. It is expected to hit up to $20 billion by 2025 and $760 billion in 2027. In the global outsourcing market, the USA has become a leader. US figures have shown almost 68% of businesses delegate their operational functions to remote employee providers, and up to 82% plan to start or expand their current list shortly.   List […]

Outsourcing Trends 2023

About Outsourcing Outsourcing services have become more and more popular in recent years.  According to the annual reports, today, almost 70% of companies in the USA and 50% of businesses in the EU delegate their operational tasks to outsourcing services providers. Experts predict that the outsourcing industry will significantly leap in the next 5 years up to 700%. And as any other business oriented field, this industry develops closely with global economic and financial processes.  Outsourcing trends 2023 Let’s look at the outsourcing services trends in 2023 to stay competitive while using them: 1. Excellent service  As outsourcing becomes more […]

Outsourcing in the healthcare industry and telehealth: unlimited opportunities for business growth in the U.S.

Outsourcing in the healthcare industry and telehealth: unlimited opportunities for business growth in the U.S. In 2019, COVID-19 became a healthcare emergency when the need to serve clients without a face-to-face consultation increased. That’s why healthcare BPO services reached a new level. As a result, the importance and usefulness of telemedicine and healthcare software have grown dramatically. Even now, several years after the pandemic, the issue is still the same, and healthcare IT outsourcing options have only grown. Another urgent issue is medical outsourcing (healthcare bpo outsourcing), where different healthcare institutions are looking for new ways to serve their patients […]

Cut the cost of software and application development services in a belt-tightening environment

How businesses can reduce the cost of software and application development services in a belt-tightening environment IT technologies are a significant part of modern business communications: chat-bots, web applications, and software solutions are critical in activities. However, market competition motivates companies to improve the quality of applications and reduce the cost of their development and maintenance. Innovation projects are still high-priced and require a lot of time. As a result, they often eat up a considerable part of a company’s costs. So before deciding on any IT implementation: create software, website, application, or any other work – the business owners […]

The CEO Interview: “Don’t spend time teaching the specialist you recruited – recruit the right experts who will teach and enhance you”

Anjelika Alkhasyan, CEO of Front Desk Helpers Co: “Don’t spend time teaching the specialist you recruited – recruit the right experts who will teach and enhance you” CEO of Front Desk Helpers Co Anjelika Alkhasyan was interviewed about the idea of creating a model of remote staff in 2015, employees market trends and the specifics of a transnational team leading. About the Business: from idea to transnational team – Please describe your business. Who are your customers? – Organized in 2015, Front Desk Helpers Co offers a full range of remote customer support, back office support, call center agents, and […]

Outsourcing in marketing – a successful alternative to marketing and advertising agency services

Outsourcing in marketing What services can marketing outsource provide? The basic rule for success in the business market is to focus all your efforts on what you do best, and to outsource all side and service functions to specially trained people. Outsourcing is the delegation of certain functions to another company or person in order to reduce costs or increase efficiency. Professionally speaking, outsourcing in marketing services is the long-term assignment of tasks. You trust a team of experienced professionals to develop your business, and you watch the process of your company’s transformation into a steadily sales and business growth. […]

How to solve general healthcare company’s operations using business process optimization 

How BPO solves general healthcare company’s issues Since 2020A series of global financial crises that have hitten businesses worldwide. They forced business owners to accept competition challenges by changing the fundamental approach to business management. For companies whose success is based on high-quality customer support, business process optimization has become a central solution in operational cost-cutting without losing the quality of the answering and supporting functions. In the past, business process optimization was mainly concerned the production issues. As a result, the producers used third-party subcontractors to run single manufacturing processes that were part of their primary activities. However, the development […]

Benefits of outsourcing in challenging economics

Outsourcing in modern business models Economics Environment In the situation of anti-crisis decisions and tight-belt economic opportunities, remote outsourcing services and virtual optimization of current business processes are popular and demanded solutions in the USA and Canada. Most business owners choose the support of outsourcing providers because of the low rates of most remote specialists. For example, clients of our company Front Desk Helpers know that with remote staff optimization, they get skilled, dedicated, and professional employees for their business starting from $12/hour per person. Outsourcing as Innovative Management Solution No matter which industry you operate in, most office and […]

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