10 Years of Outsourcing
That Delivers –
Celebrate with Us!
For 10 years, FDH has been the trusted partner for businesses looking to scale smarter and faster.
From tailored remote staffing solutions to cutting-edge AI integration, we make growth effortless and efficient, transforming businesses with reliable, cost-effective, and innovative remote employee outsourcing solutions.
Exclusive 10th Anniversary Perks for New Clients!
Join us in celebrating 10 years of service excellence with these special offers tailored to help your business thrive:
For new clients:
- Free initial training or onboarding - Get your first agent set up for success with comprehensive onboarding at no cost.
- Complimentary AI-agent - Enhance your operations with a next-gen agent, included for free.
Additional benefits:
- Telecommunication costs and service included - We’ll handle the communication setup and cover the costs—completely free.
- No-cost applicant sourcing - Let us find the perfect candidates for your business without added fees.
Trusted by Businesses Since 2015
Awards
Our partners:
Our certification:
Proudly Recognized Among the Top 500 Outsourcing Companies by Outsource Accelerator.
Meet our employees
Here's what our team says about us
Anniversary Story:
10 Years of FDH: Our Journey Together Timeline or Milestones: Key Achievements for Front Desk Helpers (2015 - 2025)
2015
Company FoundationFront Desk Helpers was founded in New Jersey by Anjelika Alkhasyan, marking the inception of a woman-owned business focused on IT and outsourcing services across the U.S. and Canada.
2016
Service ExpansionThe company began offering various services, including app and software development, call center operations, and business telecommunication solutions, catering to diverse industries such as healthcare, finance, IT, and logistics.
2017
Multilingual CapabilitiesFront Desk Helpers expanded its offerings to include multilingual support, allowing it to serve clients in Spanish, Russian, Chinese, and other languages.
2018
Growth in WorkforceThe company significantly increased its remote workforce, doubling the number of employees every year. This expansion allowed clients to access high-quality talent without the overhead costs associated with traditional hiring.
2019
Certification as a Women-Owned Small Business- Front Desk Helpers received certification as a Women-Owned Small Business (WOSB), reinforcing its commitment to diversity and inclusion within the business community.
- We've reached a significant milestone by employing 100 agents, rapid growth and commitment to providing skilled remote workers
2020
Technological Innovations- Introducing proprietary software solutions and advanced HR management systems streamlined operations for clients and employees, improving service delivery and efficiency.
2021
Launch of International Initiatives- Front Desk Helpers launched its international mission in Armenia, sponsoring a local judo club and establishing a children's robotics club to promote education and community development.
- FDH successfully broadened its client base by partnering with top-tier organizations across various sectors, including retail and hospitality. This diversification strengthened its market presence.
2022
International presence to an expansion of services- The company continues to grow, aiming to introduce modern technologies in the construction and agro-industrial sectors, contributing to regional growth and enhancing its global presence.
2023
Breakthrough Year with AI Solutions and Expansion into Textile Manufacturing- FDH launched an innovative AI agent to transform customer interactions and operational efficiency.
- FDH is expanding its business portfolio by launching FDH Textile Impex, which specializes in importing and exporting high-quality textiles. This move marks a significant step into the manufacturing sector.
- The company also entered the textile manufacturing, unveiling its FDH Wear clothing line
2024
Launch of Proprietary AI Agent & AI capabilities- The company successfully launched its AI agent, designed to assist clients with various tasks, including customer support and service inquiries. This development marked a significant milestone in the company's technological advancement and commitment to innovation.
- The introduction of the AI agent included features such as automated responses, intelligent ticket management, and enhanced customer interaction tools, allowing for faster query resolution and improved service quality.
2025
Looking Ahead- As of January 2025, Front Desk Helpers is poised for further expansion into new markets. The company continues to enhance its service offerings through technology and skilled personnel and is committed to empowering businesses through effective outsourcing solutions.
Quote from founder:
Ten years ago, FDH began with a mission to empower businesses with exceptional outsourcing solutions. Today, thanks to our amazing clients and team, we've created a legacy of trust, innovation, and excellence. Here’s to the next decade of success—together!
— Anjelika Alkhasyan, Founder
Services Highlight
Front-Desk Support
Professional multilingual remote receptionists managing inbound calls, scheduling, and client communication to maintain seamless customer interactions.
Back-Office assistants
Skilled staff handling administrative tasks such as data entry, document preparation, and process coordination, ensuring smooth internal operations.
Bookkeeping and Payable/Receivable
Accurate financial record-keeping, invoice management, and account reconciliation to support efficient cash flow and financial health.
Customer Support & Sales
Dedicated multilingual teams delivering exceptional customer service, handling inquiries, resolving issues, and driving sales through personalized assistance.
Technical Support
Reliable experts providing troubleshooting, problem resolution, and technical guidance to address client or customer needs effectively.
IT Support & Development
Comprehensive IT solutions, including system maintenance, software development, and technical innovation, tailored to your business goals.
Why Choose FDH?
With 10 years of experience, FDH brings:
Optimized Operations:
Streamlined processes, enhanced efficiency and productivity
Seamless Workforce Solutions:
Skilled, multilingual remote employees for any industry
Cost Savings You Can Measure:
Effective outsourcing that reduces overhead while maintaining quality
Join HUNDREDS of other business, that already transforming the employee experience
Celebrating Together
Contact Us
Your business's success depends on your team and management, as the right staff boost your effectiveness
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