CLOSED VACANCY
We are a company based in Boston, USA. Looking for a candidate for remote position of Customer Support Representative and Chat Operator for Moving Company.
Our requirements:
Both written and verbal English (Intermediate-Advanced) // Russian (Native-Fluent)
Excellent computer skills
Professional Phone Etiquette
Ability to multitask and prioritize
Experience in sales is a plus
Applicants who have worked with American customers are a priority
Schedule:
Mon-Tue 9am-3pm EST, Wed-Fri 3pm-9pm EST and every second Sat 9am-6pm EST. Total working hours – 30 per week (40 every second week). Or if you prefer night shifts only, we will make up a new schedule with the same total amount of working hours.
Responsibilities:
Work in Yelp chat, answering customer’s basic questions and providing all the necessary information about company services.
After checking availability for specific date and gathering accommodation information from the customer – send the request to sales department.
Outbound call to past customers to get the feedback about their move to ensure quality control.
Salary
First 3 weeks are a probation period which is going to be paid 3$ per hour. After probation period 3.5$ per hours.
We provide trainings for our new employees.
For more questions please send your CV to career@frontdeskhelpers.com
Looking forward to hear from you!