Remote employees and why they are better for your company’s revenue

Remote employees – general description Why do companies prefer remote employees to complete their tasks 5 reasons for the popularity of remote employees nowadays Predictions of remote employees services for 2019 Remote job trends Most popular skills for remote positions   Remote employees – general description Remote work, working from home or teleworking – is…

How to resolve general issues of business process optimization

When can we use BPO? Geographical and other types of business process optimization Benefits of outsourcing Risks of outsourcing Perspectives of business process optimization When can we use BPO? We know how difficult is to run a successful company, and how important is to optimize all the processes. Outsourcing is a possibility to cut down…

What is outsourcing?

What is outsourcing? History of outsourcing Outsourcing predictions for 2019 Types of outsourcing: Business process outsourcing IT outsourcing Production and housekeeping outsourcing Accounting outsourcing Marketing outsourcing What types are popular nowadays in the USA Motivation and reasons to outsource your positions Outsourcing benefits for small and medium businesses Part of Front Desk Helpers in the…

What is a call center?

What is a call center? A call center’s history Types of call centers Why call center is an integral part of any business? Create your own call center for just one day Three main features of a perfect call center Call centers for small and medium businesses: why does your company need call center services?…

5 reasons to hire remote employees to boost your revenue

5 reasons to hire remote employee to BOOST YOUR REVENUE Actually, there are more than 5 reasons that can be true for both – an employer and an employee. But we’ll touch upon the most important ones. The development of modern communication technologies gave a push to such a phenomenon as remote employment. It allows involving…

5 benefits of the remote work for employees

5 remote work benefits for employees while the business owners also make a profit Working remotely benefits not only employers! The advantages of working from home are all about what every side of this process wants to get from it for itself. This topic splits people into two camps. The first part believes that remote employees…

Artificial intelligence: contact center work advantages.

Computer and software technologies are speeding in their development. Nowadays we can use different programs and applications in the work of any contact center. Experts in this sphere highlight the most productive and interesting ways of using artificial intelligence in everyday routine to improve contact center productivity. So it may become the most effective investment…

Call center staff: training and knowledge database

Staff training and knowledge database It goes without saying that the success of any call center depends first on upon the staff. Having a high-qualified call center staff is important for a company’s success the same as finding a good call center software. No technology or equipment can provide a necessary level of service to…

REMOTE MULTILINGUAL HELP DESK SUPPORT

IT progress moving forward every day Today’s IT progress moves almost every business forward. It focuses on customers and is looking for the easiest ways how to best serve them. Of course, the IT progress takes care of increasing company’s revenues as well. This fact pushes businesses to purchase the newest technology available. At the…

Hosted Solutions for your own Call Center

If your company suggests a customer service or running an e-shop, sooner or later you will need a call center solution. Companies offer to create the call center on your demand in order to let even the small business could to present itself as something serious in the client’s eyes. There are different options depending…

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