Call center for business

Call center support for modern business development Call center role Today, call centers play an essential role in many companies. They are the primary contact point for customers needing help with products or services. Moreover, modern call centers are crucial to customer trust and retention, so many industrial leaders don’t spare any money for their development. Statistics agencies’ reports say that poor customer service costs US companies $41 billion a year in lost customers and sales. 86% of customers are ready to pay more for a better customer experience.73% of customers say that one extraordinary experience raises their expectations of […]