Telemarketing industry

The telemarketing primary types

While the phone has become one of the most effective means of communication and marketing tools, the art of selling over the phone has become an important “science”, known as telemarketing. Consequently, telemarketing services became a successful business where customers buy products or solutions and feel their needs are met. It would be good, probably, to mention here just its primary types – inbound and outbound telemarketing. With no doubt, every company wants to find the call center that best fits its requirements. A lot of them will offer you inbound call center solutions. But to get good results on the first point of contact with a company can do just best ones.

Same with outbound services, another way to grow your company’s profit. Appointment setting, either business-to-business or business-to-consumer calls, lead generation, market or data research… These are the services that are the most popular now. But there are a lot of others that customers can order as well. Most of all call centers have their own software that best fit your company’s needs.

Frontdeskhelpers Telemarketing Services Review

Our operators are a dedicated team because they use every opportunity of this method of communication to handle your either business-to-business (B2B) or business-to-consumer (B2C) campaigns. So, be sure they work hard. Our agents want to make sure that the outbound calling solutions will meet or even exceed the requirements of your company. So, we act as an extension of your inside sales teams. We use the data obtained by your company, to deal with potential or existing customers. Our purpose is to grow your business and guarantee your success. Another important thing, our team of professionals will represent your company in a highly professional manner. We especially work to protect your reputation and guarantee strong returns on your marketing, sales and other campaigns that can include:

Telemarketing Services: inbound and outbound calls

Telemarketing Services: inbound and outbound calls

 
  • Lead Generation & Qualification
  • Seminar and Event Registration
  • Recruitment campaigns
  • Order Fulfillment
  • Market Research Data Collection
  • Tel. Sales
  • Telemarketing services
  • Appointment Setting
  • Seminar and Event Registration
  • Collection Reminders
  • Customized Services

Some of the benefits of the outbound services

Our experts can offer a wide range of solutions that are designed, implemented and managed according to your campaign needs and business goals. First of all, we will help you to create and execute any new campaign on your agenda. So, we can do telemarketing, telesales, marketing research, appointment setting and much more other things. And it doesn’t matter in what kind of area activity we are involved. However, our goal always is to turn each communication into a sale. We have аn the arsenal of tools for successful and quality telesales. As a result, our team can offer you a wide range of outbound services benefits. Therefore some of them include:

  • Warm / Cold Calls
  • Customized scripting
  • List scrubbing and testing**
  • Multilingual capabilities
  • Web-based or phone surveys tailored to your needs
  • Cross-selling/Up-selling
  • Warm transfer of leads to sales reps
  • Brochure/literature and product fulfillment

Finally, our company – Frontdeskhelpers – has a well-built infrastructure and professional personnel to quickly get your campaign up and running.