The US business urgently needs support during the coronavirus epidemic and amid the unfolding global crisis. Therefore, Front Desk Helpers offers a range of telecom services and telecommunications equipment to optimize workplaces for remote employees and operating costs.
We create a complete virtual workstation, able to solve problems of any complexity, regardless of the industry. Our telecommunications platform is capable to start processing calls once after connecting.
Our engineers will connect the telephone line of your business to our digital telecommunications platform within 3 hours so that your remote employees can start customer service online.
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We offer remote employee services and call center agents with remote work experience. Turn your difficulties into advantages and let your employees work at remote workstations with the reliable protection of VPN connection.
Get Remote EmployeesYou can get a telecom service to switch from an obsolete PBX to IP PBX, starting at $15USD per month for one user at no additional cost.
Save on costs and get additional useful digital telephony features for perfect communications. Your employees can work anywhere in the country through a single IP PBX over a secure line with a broadband Internet connection. Transfer those employees who need to work remotely, optimize telecom costs, give greater flexibility to your company and your employees. We offer flexible and customized Telecom Solutions for your business conditions.
Get IP PBX Switch
We will organize the transfer of your full-time employees to remote work and configure the necessary telecommunication equipment and software for their work quickly. We will protect your office and remote communication channels, and optimize your telecommunications structure. If necessary, we will offer experienced remote specialists from our team or organize a remote team of specialists to perform your tasks.
1 STEP IntroductionYou give us information about exactly what you need. We analyze every detail and work on creating our working plan, involving the team in the process.
2 STEP Development planWe create a development project “plan”. We select your remote professionals, train them specifically to fit your requirements, and familiarize them with the tasks of your company, that they will be outsourcing.
3 STEP Team workingWe schedule an interview to introduce you to your new staff and start the free training – we learn the tasks and working processes during the 7-day period with you and select the most appropriate employees by your feedback
4 STEP Start saving up to 65%!From this day on, you start saving on a wide list of office and HR expenses by up to 65%, just by outsourcing positions or even whole business processes that are not of core importance for your company.
5 STEP Successfull cooperationWe provide you with a daily/ weekly report and analyze the efficiency of our remote employee working process. Enjoy the results!.
The Polycom® VVX® 300 Series are expandable business media phones that deliver crystal clear communications, enhanced collaboration and personal productivity.
Simplicity and ease of use
The VVX 300 Series brings high-quality, cost-effective solutions to any environment through advanced unified communications (UC) features. The intuitive user interface of the VVX 300 Series makes usability and navigation easy and requires minimal training.
Unsurpassed voice quality and clarity
The VVX 300 Series delivers breakthrough Polycom® HD Voice™ quality for lifelike conversations while minimizing fatigue, making calls more efficient and productive.
Maximize productivity
Give your front-line workers the best experience with this high-quality 6-line business media phone. The VVX 300 Series improves personal productivity by complementing the workplace applications on their computer.
read morePolycom VVX 300, 301, 311
vvx-300-series-data-sheet-enus.pdf
The Polycom® VVX® 300 Series are expandable business media phones that deliver crystal clear communications, enhanced collaboration and personal productivity.
Simplicity and ease of use
The VVX 300 Series brings high-quality, cost-effective solutions to any environment through advanced unified communications (UC) features. The intuitive user interface of the VVX 300 Series makes usability and navigation easy and requires minimal training.
Unsurpassed voice quality and clarity
The VVX 300 Series delivers breakthrough Polycom® HD Voice™ quality for lifelike conversations while minimizing fatigue, making calls more efficient and productive
Maximize productivity
Give your front-line workers the best experience with this high-quality 6-line business media phone. The VVX 300 Series improves personal productivity by complementing the workplace applications on their computer. Users can view and manage their Microsoft Exchange Calendars, receive meeting reminders and alerts, access the corporate directory and instant messaging/presence status right on their phone display, even while waiting for their PC to boot. They can also extend their PC’s desktop to include the VVX 300 Series screen for mouse/keyboard navigation and interaction.
Best-in-class deployment and administration
The VVX 300 Series is easy to deploy and simple to manage. Using an enterprisegrade, Web-based configuration method allows administrators to easily provision and maintain even a large number of phones throughout the entire organization.
Customizable and expandable
The VVX 300 Series provides personalized information at a glance, through built-in Web applications and custom backgrounds. The VVX 300 Series also comes ready for future expansion modules as your users’ needs and business grows.
Market-leading open standards interoperability
Designed for enhanced interoperability, the VVX 300 Series leverages and complements the other existing IT investments in your business. With the broadest call server interoperability in the industry, the Polycom VVX 300 entry-level business media phone can become the flexible and future-proof foundation for any organization’s UC strategy.
User interface features
Audio features
Headset and handset compatibility
Call handling features
Open application platform
Network and provisioning
Security
Power
Approvals
Safety
| Polycom VVX IP Phones | Image | Display | line Keys | Audio | line/Speed Dial Keys | Ideal Location |
|---|---|---|---|---|---|---|
| 301/311 | | Backlit grayscale graphical LCD (208 x 104) | 6 line or speed dial keys | HD Voice up to 7KHz on all audio paths (Speaker, Handset, Headset) | 6 line or speed dial keys | Cubicle, call center, - Common areas, wall mounted deployments |
| 401/411 |  | 3.5" TFT (320 x 240) | Hard Keys: 12-key dial pad, home, speaker, mute, headset, volume, messages, hold, transfer | HD Voice up to 7KHz on all audio paths (Speaker, Handset, Headset) | 12 lines or speed dial keys | Cubicle |
| 501 |  | 3.5” (9-cm) TFT (320 x 240) Immersive capacitive touch UI | Hard Keys: 12-key keypad, home, speaker, mute, volume, headset | HD Voice up to 14KHz on all audio paths (Speaker, Handset, Headset) | Up to 12 line appearances | Managers and administrators who need extra keys for speed dials, shared lines, and monitor lines |
| 600/601 |  | Large (4.3”) TFT (480 x 272) capacitive touch-screen | Hard Keys: 12-key keypad, home, speaker, mute, volume, headset | Legendary Polycom HD Voice technology up to 14KHz on all audio paths (Speaker, Handset, Headset) | Up to 16 line appearances/speed dials | Executive Office / Attendant's desk - with Backlit Expansion Modules |
Our proprietary cloud-based BPX virtual station was developed using Unified Communications PBX software, providing user-friendly web-based configuration, management, and reporting for telephony. We have been successfully added predictive dialing. Generally, our platform provides PBX, fax, instant messaging and e-mail server functionality.
Optional Custom features read more
Note:
Customer must obtain high-speed internet connection
In case of Internet service interruption:
We recommend High Definition Polycom ® SoundPoint® IP phones
Hosted IP Phone system
Optional Custom features
Letting callers press 1 for office hours and 2 for directions is only the beginning. You can also, for example, decide what happens when no one answers within a certain number of rings. Does the call then ring a larger group of phones, go into a queue to wait for the next available agent or go to voicemail? You can limit the number of callers in a queue or the length of time they spend on hold. You can choose the music they hear while waiting, record the prompts they'll hear, and notify them of the estimated wait time. And you can have some calls ring through to mobile workers' cell phones when they're out of the office or away from their desks. Overall, you can customize your setup so thoroughly that your customers won't know they're dealing with a small company unless you tell them.
Achieve a professional business image with custom voice greetings mixed with appropriate background music.
VoIP phone equipment
| Polycom VVX IP Phones | Image | Display | line Keys | Audio | line/Speed Dial Keys | Ideal Location |
|---|---|---|---|---|---|---|
| 301/311 | | Backlit grayscale graphical LCD (208 x 104) | 6 line or speed dial keys | HD Voice up to 7KHz on all audio paths (Speaker, Handset, Headset) | 6 line or speed dial keys | Cubicle, call center, - Common areas, wall mounted deployments |
| 401/411 | | 3.5" TFT (320 x 240) | Hard Keys: 12-key dial pad, home, speaker, mute, headset, volume, messages, hold, transfer | HD Voice up to 7KHz on all audio paths (Speaker, Handset, Headset) | 12 lines or speed dial keys | Cubicle |
| 501 | | 3.5” (9-cm) TFT (320 x 240) Immersive capacitive touch UI | Hard Keys: 12-key keypad, home, speaker, mute, volume, headset | HD Voice up to 14KHz on all audio paths (Speaker, Handset, Headset) | Up to 12 line appearances | Managers and administrators who need extra keys for speed dials, shared lines, and monitor lines |
| 600/601 | | Large (4.3”) TFT (480 x 272) capacitive touch-screen | Hard Keys: 12-key keypad, home, speaker, mute, volume, headset | Legendary Polycom HD Voice technology up to 14KHz on all audio paths (Speaker, Handset, Headset) | Up to 16 line appearances/speed dials | Executive Office / Attendant's desk - with Backlit Expansion Modules |
We offer the following benefits
1 STEP IntroductionYou give us information about exactly what you need. We analyze every detail and work on creating our working plan, involving the team in the process.
2 STEP Development planWe create a development project “plan”. We select your remote professionals, train them specifically to fit your requirements, and familiarize them with the tasks of your company, that they will be outsourcing.
3 STEP Team workingWe schedule an interview to introduce you to your new staff and start the free training – we learn the tasks and working processes during the 7-day period with you and select the most appropriate employees by your feedback
4 STEP Start saving up to 65%!From this day on, you start saving on a wide list of office and HR expenses by up to 65%, just by outsourcing positions or even whole business processes that are not of core importance for your company.
5 STEP Successfull cooperationWe provide you with a daily/ weekly report and analyze the efficiency of our remote employee working process. Enjoy the results!.
A modern company cannot develop without the introduction of innovative digital technologies. We help many young companies to implement the best technological solutions and experience of innovations. We offer you the best option for cooperation and services in the field of custom software development for your company, which will be a comprehensive and flexible solution optimized for your conditions. Our company provides a complete software development cycle for various industries and platforms to provide an excellent end result.
Our platform facilitates unlined communication between all-size businesses and consumers, providing our clients with an effective and easy way to communicate directly to their customers. It is a strong and agile portal aimed to provide automation and flexibility in receiving and sending messages and teamwork in a single dashboard.
Web SMSPortal for monitoring and working with telephone calls (inbound and outbound). Our engineers customize the portal to the needs of your company and you can always easily and efficiently manage your own call center.
Order Telecom PortalIntegrated into the telecom portal system, through which our employees can send and receive faxes through the Internet. All incoming faxes are received as a PDF file, which was sent to a direct phone number, and can be sent to our client’s email address.
Order Virtual Fax System
Telecom Equipment
Delivery
Training
Remote Employees
Technical Support