Receive even more incoming calls from customers
Improve customer communications and feedback
Sell even more through your own call center
Implement AI technology for call centers
Grow faster, ahead of competitors and control your progress
Focus on improving your product name, reputation and marketing
Use our remote call center or answering service in order to increase the efficiency
of your business in sales and customer service
Order a remote call center deployment right now!
GET REMOTE CALL CENTERHire professional call center operators starting from $480/week with no extra expenses
TYPES OF OUR OUTSOURCING SOLUTION:
REMOTE
CONTACT CENTER
We provide remote contact center services, recruitment, and training of operators for your remote contact center. We are ready to provide hundreds of professional contact center operators for communication with your customers. Together with the contact center operators, we are ready to provide you all the necessary telecommunications equipment and software for your remote contact center to operate smoothly.
REMOTE
CALL ANSWERING SERVICE
We are ready to provide you with any number of trained customer service employees for support center work who will answer calls and vet questions from customers regarding your products and services. For the smooth operation of your call center, we are ready to provide you with high-performance telecommunication equipment and software. Make the support of your customers easy and enjoyable for them, using our unique remote call answering service.
REMOTE
CALL CENTER SERVICES
Today, a new high-tech remote call center service is available to you for integrated work with your target customer audience. Receive calls online, carry out marketing and advertising campaigns to inform potential buyers, telesales and communicate with your customers directly without intermediaries. Our operators service your customers and receive calls remotely. We work as telemarketing and telesales services for your products and goods through outbound & inbound calls and communication with your customers. Attracting new leads by our call center specialists and your remote sales department... Our integrated outsourcing call-center solution takes over routine operational processes and customer communication procedures.
VIRTUAL
CALL CENTER
A virtual call center is a cost-efficient way of providing great support for a global customer base. Business operations will become much simpler and faster with our virtual call center service. We provide you with dedicated phone numbers for customer service employees of the company. We connect and configure telecommunications equipment- phones, headphones, software, and an online platform for managing your virtual call center.
CLOUD
CALL CENTER
The best cloud call center solutions from Front Desk Helpers allow you to easily set up and run your very own inexpensive call center. Our cloud-based call center solution includes a telecommunications platform with customization of phone numbers, telecommunications, and online technical support by our telecommunications engineers. Deliver amazing customer experiences by combining next-generation cloud-based call center technology with the leading customer platform. Cloud call center solutions have built-in call flow control, queues, IVRs, and all modern VOIP features. The operator’s panel allows them to retrieve information from local or third party databases for every call in real-time. Create your cloud call center to automate and control all communications with your customers. Our proprietary telecommunications platform allows you to maintain a high-quality cloud-based call center and handle unlimited amounts of phone calls, SMS, emails, or chats per day.
and any of those integrated options removes all routine operational processes and customer communication procedures, lead generation and telesales from you.
CREATE YOUR OWN
Use the advantages and power of modern telecommunications and Internet technologies in your own call center for effective telemarketing and communication with your customers.
Create your call center workplace in 3 easy steps
REQUEST A FREE CONSULTATION
Get access to our platform and all its capabilities! Create your call center physical workplace in just a few clicks - our manager will contact you within 2 working hours after receiving your order. We will provide you with detailed information about the prices and possibilities of our telecommunications system and professional telephone stations.
BUY & RECEIVE THE EQUIPMENT
After placing an order and talking with our representative, we will prepare the necessary equipment and create your personal account to access the online telecom platform. We will conduct the initial stage of training and introduce you to our multilingual technical support service, which is 24/7 at your service.
CONNECT TO A LOCAL INTERNET NETWORK
When you receive the equipment, we will conduct the final stage of training, during which your physical team will learn how to properly and effectively use the opportunities of the telecom platform and call center solution. Just connect to a local Internet network and follow the instructions to get your own call center working and bringing you immediate results!
Don’t replace your employees – provide them with comfy telecommunications solutions and make them more productive and flexible.
ORDER YOUR CALL CENTER PACKAGE RIGHT NOW
GET CALL CENTER
Our call center workflow will help you automate the work processes of your current office workers and even connect and set up a new phone line and get those additional possibilities. Increase employee productivity using our tools for just the cost of 3 cups of coffee, and your profitability will be boosted simply and efficiently.
What are your benefits?
-
COMPETITIVE CALL CENTER SERVICES PRICING FOR BUSINESSES
Сall center operator positions cost just $12.00 US per hour per employee
Availability of our services 24/7/365 and in the most popular languages
You can hire a call center operator starting from $480 per week
You can create a physical call center workplace for just $15/month
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RECEIVE MORE INCOMING CALLS FROM CUSTOMERS
Make more sales through your own call center
Increase your business competitiveness
Improve your communication with customers
Extend your performance on the market
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RAISE YOUR MARKETING LEVEL TO THE NEXT STEP
Integration with any-size company business processes
Our own 24/7 technical support
Freedom from routine operational tasks and work
Grow faster than your competitors
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RELIABILITY GUARANTEE AND TRANSPARENCY OF SERVICES PROVIDED
Daily/weekly flexible progress reports
Reduction of expenses for the purchase and maintenance of special equipment and software
Focus on improving your product and marketing
HIPAA and PCI DSS v.2.0 compliant
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HUGE SAVINGS BY CUTTING YOUR EXPENSES
No office staff costs
Save on HR costs such as vacation or sick days, taxes, and insurance
Don’t pay benefits and other bonuses to your new remote team
Reduced loss of time and customers during downtime, and errors in work
Creating a call center workplace for your office operators has never been so easy and accessible!
Any questions?
We are happy to answer all of them. Get a free 10-minute
consultation by phone and hire professionals today!
Request a callback at a convenient time for you
and our consultant will contact you
REQUEST A CALLBACK
how does it work?
Being our client, you delegate all your staff's tasks to our remote employees - dispatching, call answering, remote operations and duties related to your call center company needs. We take care of the equipment setup and online operator’s work coordination. We provide you with a detailed report on the work that has been done and the tasks that have been completed. Our company has developed its own remote employee resources management model to provide an excellent final result.
1 stepIntroduction
You give us information about exactly what you need. We analyze every detail and work on creating our working plan, involving the team in the process.
2 stepDevelopment plan
We create a development project “plan”. We select your remote call operators, train them specifically to fit your requirements, and familiarize them with the tasks of your company, that they will be outsourcing.
3 stepTeam working
We schedule an interview to introduce you to your new staff and start the training - we learn the tasks and working processes during the 7-day period with you and select the most appropriate employees based on your feedback
4 stepStart saving up to 65%!
From this day on, you start saving on a wide list of office and HR expenses by up to 65%, just by outsourcing positions or even whole call center processes that are not of core importance for your company.
5 stepSuccessfull cooperation
We provide you with a daily/ weekly report and analyze the efficiency of our call center or remote employee working process. Enjoy the results!
Call Center Services from Front Desk Helpers
Not so long ago, only large companies could afford a call center, but today small and medium businesses can also establish such units. And there is a reason for that, because now small and medium sized businesses can build and use remote call centers for affordable prices thanks to efficient outsourcing. Up to 65% of your expenses are related to your physical office needs and salaries to your office workers.
If you are not ready to invest
time and money to develop
your own flexible platform
If you want your managers to stay focused on the development of the company’s main areas, then you are better off getting professional help from contact center agents to simplify tasks and organize any marketing campaigns in the short-term. That is how our call center offices set up their work to handle large volumes of incoming or outgoing telephone calls. We help you manage and grow customer relationships and our approach in every marketing campaign is to meet the needs and requirements of the clients, in order to grow your business and make a profit. We also inform customers on how your products or services provide the benefits that they are looking for. We focus on outsourcing inbound, outbound, and automated call center services for your business.
more access to specialized talent in the labor market
increasing organizational capacity by using new methodologies and tools
increasing staffing flexibility
office, equipment, and hourly rate cost reduction
leveraging new technology into your business
growing operational revenue by hiring skilled professionals
improved business and customer focus to get a good feedback
increasing competitive advantage by reinvesting funds
We provide a wide range of opportunities for advertising and marketing, which involve informing customers and working with feedback on your product or service. We also offer telemarketing to invite your clients to special events, providing a short, free phone number, interactive voice menu application, and of course, a record of telephone conversations with access to important statistical information for in-depth research. Our outsourcing customer service will save you money on full-time employees, provide immediate support to your customers, and relieve the workload on full-time staff.
We offer very flexible and customized payment packages which are designed to fit the needs of your company. Regardless of which service you require, you will always have a dedicated operator running your phone lines for a $12 per hour fee, paid monthly. Proper use of the call center outsourcing service can help you significantly improve your customer service for all projects and, as a result, increase the company’s revenue by up to 65%. You will definitely notice an improvement in the performance of your new remote employees and an increase in the quality of work!
Our contact center agents are trained continuously and we can guarantee a professional approach to every step
- What is a call center?
The most popular services
for our customers
GET REMOTE STAFF
Professional Remote Employees Office Services and IT Outsourcing
starting at $480/week
GET AN OFFERGET A FREE CONSULTATION
Do you know how much can save with us?
Calculate the price difference instantly and get a free consultation
An integrated cloud-based platform will give you a number of advantages, starting with easier communication between employees and finishing with enhanced security and better customer experience. Companies that start exploring the new possibilities of a cloud-based platform are discovering a number of new tools for better and quicker customer service, improved collaboration and easier access to all the information needed for successful work.
Increase inbound requests by progressive tools of lead generation