Call Center Services

  1. Call center and outsourcing services
  2. If you are not ready to invest time and money in service flexibility development
  3. Our contact center agents are trained continuously and we can guarantee a professional approach to every step

Сall center and outsourcing service

Not so long time ago only large companies could afford a call center, but today small and medium businesses are also committed to the establishment of such units. And there is a reason for that. Their own operators are familiar with the product as well as with your company’s culture. Moreover, thanks to modern technologies we can use temporary staff for special events in order to save the company’s budget. You can learn more about what is outsourcing here.

If you are not ready to invest time and money in service flexibility development

If you want your managers have been focused on the development of the main areas of the company, then you’d better get professional help from contact center agents to simplify tasks and organize any marketing campaign in the shortest terms. That is how our call center offices set up their work to handle large volumes of incoming or outcoming phone calls. We help you manage and develop customer relationships and our approach in any marketing campaign is to meet the needs and requirements of the clients, in order to grow your business and make a profit. On the other hand, we persuade customers that your products or services provide the benefits that they are looking for. We focus on outsourcing inbound, outbound and automated call center services for your business.

Our contact center agents are trained continuously and we can guarantee a professional approach to every step

We provide a wide range of opportunities for advertising and marketing, which involves informing customers and working with feedback on your product or service. Also, we offer telemarketing to invite your clients for special events, providing a short free number, interactive voice menu application and of course, all phone conversations are being recorded with the access to important statistical information for in-depth research. Our outsourcing customer service will save your money on having a full-time employee, provide immediate support to your customers and relieve the workload on full-time staff.

We offer very flexible and customized payment packages that are designed to fit the needs of your company. You will always have a dedicated operator running your phone lines regarding which service you require. It is a $7 per hour fee, paid monthly. Proper use of the call center outsourcing service can help you significantly improve your customer service for all projects and, as a result, to increase the company’s revenue up to 65%, as well as you will definitely notice an improvement of your new remote employee and increasing of his performance.

Read more about call centers industry in our blog post:

What is a call center?

Front Desk Helpers Co, 2019. Change your business mind!

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