Receptionist (English, Spanish, Russian)

Hello, dear future employee!) If you are a confident, fast-learning, and dedicated person, who is looking for the perfect team to join — you are in the right place!

We are a company based in the USA. Looking for a candidate for a receptionist position for an American home care agency. Our clients — are seniors who are in need of assistance from health aides, we organize home care services for them.

Our requirements:

• English (Intermediate-Advanced) // Russian (Native-Fluent) // Spanish (Intermediate-Advanced)
• Excellent computer skills (G-Mail, Microsoft Office, Google G-Suite tools: Google Docs, Sheets, Drive)
• Professional Etiquette
• Ability to multitask and prioritize
• Experience in the customer support field
• Collaborative spirit
• Ethernet connection

Schedule:

• Mon-Fri 1 pm – 6 pm New York time (20:00 – 01:00 Kyiv time zone). It gives us 25 hours per week.

What do we offer:

• We provide 2−3 weeks of training for new employees, which is paid 3.5$/hour during training and the usual rate is 4.5$ per hour. We do reevaluate the rate based on employees’ work results to increase the salary.
• Work in an experienced team, under the supervision of a manager.
• Ability to work remotely in the afternoon hours.
• Paid vacation after one year of employment.
• Bonus system as the way for employees to express appreciation to each other.
• We provide our employees with IP phones, as the instrument to connect to USA customers as well as all the necessary software (CRM, virtual fax machine, SMS service, VPN).
• Open-minded management, who are easy to contact.

Responsibilities:

• Receive & organize incoming calls, depending on the question/issue of the caller. You will receive calls from English, Spanish, and Russian phone support line

• All leads should be worked out with CRM Bitrix24 (no deep experience required)

For more questions, please send your resume to career@frontdeskhelpers.com

Looking forward to hearing from you!