On call

Hello, dear future employee! If you are confident, fast-learning and dedicated person, who is looking for the perfect team to join – you are in the right place!

We are a company based in New York, USA. Looking for a candidate for on-call coordinator in American home care agency.

Requirements:

• English (Intermediate-Advanced) // Russian (Native-Fluent)
• Excellent computer skills
• Professional Phone Etiquette
• Ability to multitask and prioritize

Responsibilities:

• Control nannies on their visits to patients in CRM system
• Talk to patients & assist in resolving any questions they have
• Call hospitals & insurance plans in case
• Send message via email to company departments
• Look for a replacement of a nanny in case of need

Schedule:

• Fri 06:00pm – 11:00pm, Sat 03.00 pm – 11.00 pm, Sun 03.00 pm – 11.00 pm New York time (Fri 01:00-06:00, Sat 22:00 – 06:00, Sun 22:00 – 06:00 Kiev time zone) total 21 working hours. We are working on American holidays.

What do we offer:

• We provide 3-4 weeks of paid training for new employees.
• Work in an experienced team, under the supervision of a manager.
• Ability to work remotely in the afternoon hours.
• Paid vacation after one year of employment.
• Bonus system as the way for employees to express appreciation to each other.
• We provide our employees with IP phones, as the instrument to connect to USA customers as well as all the necessary software (CRM, virtual fax machine, SMS service, VPN).
• Open-minded management, who are easy to contact.
• Equal opportunities for everyone: no matter on age, gender, or nationality.

Please, send your resume to career@frontdeskhelpers.com

Looking forward to hearing from you!