On call

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Hello, dear future employee! If you are confident, fast-learning and dedicated person, who is looking for the perfect team to join – you are in the right place!

We are a company based in New York, USA. Looking for a candidate for on-call coordinator in American home care agency.


  • English (Intermediate-Advanced) // Russian (Native-Fluent)
  • Excellent computer skills
  • Professional Phone Etiquette
  • Ability to multitask and prioritize


  • Control nannies on their visits to patients in CRM system
  • Talk to patients & assist in resolving any questions they have
  • Call hospitals & insurance plans in case
  • Send message via email to company departments
  • Look for a replacement of a nanny in case of need


  • Fri 06:00pm – 11:00pm, Sat 03.00 pm – 11.00 pm, Sun 03.00 pm – 11.00 pm New York time (Fri 01:00-06:00, Sat 22:00 – 06:00, Sun 22:00 – 06:00 Kiev time zone) total 21 working hours. We are working on American holidays.

What do we offer:

  • We provide 3-4 weeks of paid training for new employees.
  • Work in an experienced team, under the supervision of a manager.
  • Ability to work remotely in the afternoon hours.
  • Paid vacation after one year of employment.
  • Bonus system as the way for employees to express appreciation to each other.
  • We provide our employees with IP phones, as the instrument to connect to USA customers as well as all the necessary software (CRM, virtual fax machine, SMS service, VPN).
  • Open-minded management, who are easy to contact.
  • Equal opportunities for everyone: no matter on age, gender, or nationality.

Please, send your resume to career@frontdeskhelpers.com

Looking forward to hearing from you!

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