On-call coordinator (Customer support representative) with English, Spanish, Russian

Hello, dear future employee! If you are confident, fast-learning and dedicated person, who is looking for the perfect team to join — you are in the right place!

We are a company based in New York, USA. Looking for a candidate for on-call coordinator in American home care agency.

Requirements:

• English (Intermediate-Advanced)
• Russian (Native-Fluent)
• Spanish (Intermediate-Advanced)

• Excellent computer skills
• Professional Phone Etiquette
• Ability to multitask and prioritize

Schedule:

• Sat-Sun 9.00 am — 5.00 pm New York time (Sat-Sun 16:00 — 00:00 Kiev time zone).

What do we offer:

• We provide 2−3 weeks of training for new employees, which is paid 4$/hour during training and the usual rate is 6$ per hour. We do reevaluate the rate based on employees’ work results to increase the salary.
• Work in an experienced team, under the supervision of a manager.
• Ability to work remotely in the afternoon hours.
• Paid vacation after one year of employment.
• Bonus system as the way for employees to express appreciation to each other.
• We provide our employees with IP phones, as the instrument to connect to USA customers as well as all the necessary software (CRM, virtual fax machine, SMS service, VPN).
• Open-minded management, who are easy to contact.

Responsibilities:

• Control nannies on their visits to patients in CRM system
• Talk to patients & assist in resolving any questions they have
• Call hospitals & insurance plans in case
• Send message via email to company departments
• Look for a replacement of a nanny in case of need

For more questions, please call at +38066 – 403 – 3552 and sent your resume to career@frontdeskhelpers.com

Looking forward to hearing from you!