On-call coordinator (Customer support representative) with English, Spanish, Russian

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Hello, dear future employee! If you are confident, fast-learning and dedicated person, who is looking for the perfect team to join — you are in the right place!

We are a company based in New York, USA. Looking for a candidate for on-call coordinator in American home care agency.


  • English (Intermediate-Advanced)
  • Russian (Native-Fluent)
  • Spanish (Intermediate-Advanced)
  • Excellent computer skills
  • Professional Phone Etiquette
  • Ability to multitask and prioritize


  • Sat-Sun 9.00 am — 5.00 pm New York time (Sat-Sun 16:00 — 00:00 Kiev time zone).

What do we offer:

  • We provide 2−3 weeks of training for new employees, which is paid 4$/hour during training and the usual rate is 6$ per hour. We do reevaluate the rate based on employees’ work results to increase the salary.
  • Work in an experienced team, under the supervision of a manager.
  • Ability to work remotely in the afternoon hours.
  • Paid vacation after one year of employment.
  • Bonus system as the way for employees to express appreciation to each other.
  • We provide our employees with IP phones, as the instrument to connect to USA customers as well as all the necessary software (CRM, virtual fax machine, SMS service, VPN).
  • Open-minded management, who are easy to contact.


  • Control nannies on their visits to patients in CRM system
  • Talk to patients & assist in resolving any questions they have
  • Call hospitals & insurance plans in case
  • Send message via email to company departments
  • Look for a replacement of a nanny in case of need

For more questions, please call at +38066 – 403 – 3552 and sent your resume to career@frontdeskhelpers.com

Looking forward to hearing from you!

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