Front Desk Agent – Remote Assistant

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Hello, dear future employee! If you are a confident, fast-learning, and dedicated person, who is looking for the perfect team to join — you are in the right place!

We are a company based in USA. Looking for a candidate for remote Front Desk Assistant speaking English and Russian for an American home care agency (we organize home care services for seniors).

Our specialists are ready to teach you everything they know, to make sure you will be a reliable team player. Please, keep in mind that we work according to USA time zone.


  • English (Intermediate-Advanced) // Russian (Native-Fluent)
  • Excellent computer skills
  • Professional Etiquette
  • Ability to multitask and prioritize


  • Receive & organize incoming calls, depending on the question/issue of the caller
  • You will receive calls from English and Russian phone support line
  • All leads should be worked out with CRM Bitrix24 (no deep experience required
  • You must be able to use G-Mail, Microsoft Office, Google G-Suite tools: Google Docs, Sheets, Drive


  • Mon-Fri 1 p.m. – 5 p.m. EST (Mon-Fri 20:00 – 00:00 Ukrainian time zone)

What do we offer:

  • We provide 3−4 weeks of paid training for new employees.
  • Work in an experienced team, under the supervision of a manager.
  • Ability to work remotely in the afternoon hours.
  • Paid vacation after one year of employment.
  • Bonus system as the way for employees to express appreciation to each other.
  • We provide our employees with IP phones, as the instrument to connect to USA customers as well as all the necessary software (CRM, virtual fax machine, SMS service, VPN).
  • Open-minded management, who are easy to contact.
  • Equal opportunities for everyone: no matter on age, gender, or nationality.

Please, send your resume to

Looking forward to hearing from you!

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