Front Desk Agent (call center, ENG+ESP)

We have a new job opportunity for those, who know Spanish, English and speak Russian!

We are an American IT company, and looking for a remote call center agent (Front Desk Assistant) speaking the 3 languages for our project, working with elder people.

Responsibilities:

• Receive & organize incoming calls, depending on the question/issue of caller
• You will receive calls from English and Russin phone support line
• All leads should be worked out with CRM Bitrix24 (no deep experience required)
• You must be able to use G-Mail, Microsoft Office, Google G-Suite tools: Google Docs, Sheets, Drive

Requirements:

• Excellent writing and speaking skills in English, Spanish and Russian
• Collaborative spirit
• Ethernet connection

Schedule:
Mon-Fri 9 a.m. -1 p.m. EST
or
Mon-Fri 1 p.m. – 5 p.m. EST
(16:00-20:00 или 20:00-00:00 Kyiv time

Salary:
There is an hourly rate for this position.
Training is paid: during the first 3-4 weeks we pay $3.5/hour. Regular rate after the training – $4/hour.

Please email us your CV to career@frontdeskhelpers.com or via contact form