FRONT DESK HELPERS

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Customer Service Support

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Sales/Marketing Service Support

Outbound Service Outbound Service Outbound Service

Back Office Service Support

Additional Service Additional Service Additional Service

Front Desk Helpers multillingual Call center

Our virtual call center is an organization of representatives that geographically dispersed, rather than being situated at work stations in a building operated by the organization.

Our virtual contact center is a congregated service that can provide you with local numbers in most major cities. You don’t have to purchase or own any equipment. Being hosted in a reliable data center, it provides a high level of redundancy and backup management. This frees you from the equipment maintenance and allows you to concentrate on other business functions to stay competitive in its industry.


Why Choose Us?

We are a global company, with staff spanning nearly every region and time zone. Front Desk Helpers is a New York tristate-area based company focused on easy, dependable connectivity. We can offer multilingual phone tech support because of this, as well as always having someone ready to serve the needs of you and your clients.

We provide trained customer service representatives to keep your business running smoothly at a fraction of the cost of employing a team in-house. We assist in 24/7 sales and online help service.

Insights

13

Jul

Business Processes Outsourcing Trends 2016


Common trends are a logical continuation of the trends formed in previous years. However, some of them are replaced with modern technology solutions that were not considered as ‘trending’ in the past. For reading comfort purposes, we will consider call-center

09

Mar

Call script and its part in your business(part 2)


  What are the essential elements of a call script?   Greeting, introduction Establishing a personal contact Finding client needs Make your conversation in a way, that helps you keep initiative in your hands – build a systemized list of

02

Mar

Call script and its part in your business


  In modern marketing, one of the ways of selling your product or service is telemarketing or phone negotiations, and it works well in many business spheres. However, phone sell, especially if you are working with ‘cold’ clients is one